Reference

What Governs Your Account on f baji

Access to f baji and use of your account wallet — including deposits via bKash, Nagad, or Rocket — is subject to these legal terms. Availability depends on your local law and eligible regions in Bangladesh.

Account TermsPayment ConditionsJurisdiction RulesPolicy Updates
f baji What Governs Your Account on f baji
LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about these terms, want to request a copy of your account data, or need to raise a formal dispute, our support team handles legal queries directly. Reach us through the channels below and include your registered account details so we can respond accurately.

Team online

Live Chat

Open the chat widget from any page on f baji. Available for account and policy queries during staffed hours.

Email Support

Send legal or account-related queries to our support address listed in your account settings. Include your account ID.

Account Settings

Some requests — such as data access or account closure — can be initiated directly from the settings section of your account.

DATA AND ACCOUNT SECURITY

How We Handle Your Account Data

Your account data is held securely and used only for the purposes described in these terms. We do not sell personal information to third parties. Retention periods follow applicable legal requirements, and you can request deletion of your data by contacting support.

Data Retention

We keep account records for the period required by applicable law. After that period, data is deleted or anonymised in line with our internal retention schedule.

Cookie Use

We use cookies to keep your session active and to remember your account preferences. You can manage cookie settings through your browser at any time.

Account Security

Your account is protected by OTP verification on login. If you receive an OTP you did not request, change your password immediately and contact support.

Data Requests

To access, correct, or request deletion of your personal data, contact support with your account ID. We aim to respond to data requests within a reasonable timeframe.

Common Questions About These Terms

Answers to the questions we hear most often about account terms, data handling, and your rights as an account holder on f baji.

These terms apply to anyone who opens an account on f baji. Access and eligibility depend on your local law and the eligible regions we support — confirm this before registering.

Availability depends on your local law and eligible region. It is your responsibility to check whether accessing the platform is permitted where you are located before opening an account.

Contact our support team with your registered account ID and request your data in writing. We will respond with the information we hold on your account within a reasonable period.

Before closing your account, withdraw your remaining wallet balance to your bKash, Nagad, or Rocket account. Contact support to initiate the closure and confirm the withdrawal step.

We publish updates to these terms on this page. Continued use of your account after an update is posted means you accept the revised conditions. Check this page periodically.

Contact support via live chat or email with your account ID and a clear description of the issue. Legal disputes are handled according to the jurisdiction conditions set out in these terms.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.